campus life

Computer Access

Student Computer Access

Every Lakeland College student has access to computers at the college.

laptop with lakelandcollege.ca on screenThere are specific computer labs available at both campuses as well as student-use computers in student lounges and cafeterias.



By signing on to a computer, a student agrees to the code of ethics for computer use.



The following drop downs explain how to login and answer other frequently asked questions about Lakeland's computers and labs.

Where are the computer labs?
Computer Labs in Vermilion:



  • There are two computer labs in the Commons (library)--AH009A, AH009B--plus kiosk computers. These are available during Commons hours.
  • There are three computer labs in the academic link--AL105, AL112 & AL116
Note: AL105, AL112, & AL116 are open Monday to Thursday  7:30 am - 5:30 pm, Friday 7:30 am - 4:30 pm



Computer Labs in Lloydminster:
  • There are four computer labs--2079, in front of 2079, 2064, and 1044.
What are the computer lab hours?
From September - April, the Vermilion campus Commons computer lab hours are:
  • Monday – Thursday 7:30 am – 10 pm
  • Friday 7:30 am - 8 pm 
  • Saturday Noon - 5 pm 
  • Sunday 2 pm - 9 pm
From September - April the Vermilion Campus lab hours for AL105, AL112 & AL116 are:
  • Monday - Thursday 7:30 am - 5:30 pm
  • Friday 7:30 am - 4:30 pm
  • Saturday and Sunday closed
From May – August, the all computer lab hours are:
  • Monday – Friday 8:15 – 4:30 pm
How do I log in to a computer?
Your login has 3 parts.
  1. The last two digits of the academic year. For example, 2017 - 2018 is 17
  2. The initial of the campus you are on--either lower case l for Lloyd or lower case v for Vermilion
  3. Your last name with first and middle initial in lower case--smithjf
Vermilion student example: John F Smith would be 17vsmithjf



Lloydminster student example: John F Smith would be 17lsmithjf 
What's my password?
Your initial password has two elements--and, you'll need to have your student ID # handy.
  1. Start with uppercase LLC plus an exclamation mark LLC!
  2. Then add the last 4 digits of your student ID#. Example LLC!1234


Notes:
  • You need to reset your password after your first login.
  • You will have to change your password every 90 days.
  • Any new password must contain at least 8 characters and have at least 3 of the following: 
    • uppercase
    • lowercase
    • numbers
    • special characters
    • Example: Work100%
  • You cannot have any variation of your username in your password.
I reset my password and now I forgot it, what do I do?
If you've forgotten your password, come to the Information Technology (IT) office on your campus
  • Room 2067 in Lloydminster between 8:15 am and 4:30 pm weekdays.
  • the Commons (library) in Vermilion between 7:30 am and 5:30 pm weekdays.


You must have your student ID card, or some form of photo identification with you.



We are unable to reset passwords for over the phone.
What is the cost of printing?
  • 10 cents a sheet for black and white
  • 75 cents a sheet for colour


You start with a $20 credit in your print account.

How can I put more money on my printing account?
The balance in your print account appears on the paper widget when you login:
    To add money to your account:
    • in Vermilion please go to either the Finance office AH236 or Student Services
    • in Lloydminster please go to Student Services
    What should I do if I have a problem with a printer?
    Report printer problems to Information Technology (IT) office on your campus:
    • Room 2067 in Lloydminster between 8:15 am and 4:30 pm weekdays.
    • the Commons (library) in Vermilion between 7:30 am and 5:30 pm weekdays.
    What should I do if I get locked out of my account?
    If you are locked out of your account, come to the Information Technology (IT) office on your campus
    • Room 2067 in Lloydminster between 8:15 am and 4:30 pm weekdays.
    • the Commons (library) in Vermilion between 7:30 am and 5:30 pm weekdays.


    You must have your student ID card, or some form of photo identification with you.



    We are unable to reset passwords for over the phone.
    I'm having a problem with D2L? I'm having a problem with My Lakeland?
    IT doesn't manage either your student self serve--My Lakeland--or the learning management system--Desire2Learn.



    Both of these services have email help desks.
    • For My Lakeland If you are at your own computer, please click on this address myLChelp@lakelandcollege.ca to send your email. If you on a Lakeland computer, you'll need to use the form on My Lakeland. You may also stop by student services on your campus. Please have your student ID with you.
    • For D2L, check the FAQ at the bottom of the D2L page. Or, call toll-free 1 877 325 7778.
    What about wireless?
    Check out the details for your operating system or device on our wireless access pages for connecting to wireless on campus.



    If you live in residence, you should check with your residence office about free wireless access. You have the option of setting up an internet account through Telus or Shaw. We recommend you get a separate account if you an avid gamer, download a lot or use Skype.
    I forgot to logoff my account...is that bad?
    • You should always sign out.
    • Log off your account as soon as you are finished using any network computer.
    • If you don't, then you become responsible for any activities another person may perform using your account.
    I saved something on a lab computer's C drive and now I can't find it?
    You won't be able to. Work saved to the computer is deleted when you log off. So, don't save to the C drive



    Best practices:
    • Save to the S:drive
    • Get a memory stick.
    Where is the lost and found?
    Items left in a computer lab are taken to the lost and found located in the SA offices.
    What if I find something that is broken?
    Report broken equipment  to Information Technology (IT) office on your campus
    • Room 2067 in Lloydminster between 8:15 am and 4:30 pm weekdays.
    • the Commons (library) in Vermilion between 7:30 am and 5:30 pm weekdays.
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