My Lakeland login and passwords

Follow this video tutorial to log in to My Lakeland and set your "forgot password" hint.

To start, you'll get an email sent from My LC Help. Please save this email as it has all of your login details including user ID and temporary password.

Go to Lakeland College's home page, and click on the My Lakeland link.

On a desk or laptop computer:

On a mobile device, you'll need to open the hamburger menu on the top right. This will open the quick links, and My Lakeland is the first item:

This will take you to the My Lakeland portal. It will say Campus Solutions at the top of the page.

Now enter your User ID which is your student number.

Your password is the temporary one that was in the email you were sent. Enter it exactly as shown, then click Sign In. We strongly recommend that you don't use a copy/paste function.

You need to change your temporary password after you login for the first time. 

Your password must be at least 8 characters and include one of each of these

•  a capital/uppercase letter
• a number
• a special character

Your password will expire after 365 days. 

Once your password has expired, you will be prompted to change it as soon as you log in. 

The best thing to do is to set up a forgotten password hint. Setting up this feature allows you to request a password reset 24/7 by correctly answering a verification question.

Click on the Forgotten Password Hint Tile inside of My Lakeland.

Select one of the pre-populated questions. Type in your answer and click Save.

Then, if you forget your password, you can click on the Forgot Password link on the login screen.

You will be prompted to provide your answer and if it matches, you will be allowed to reset your password

If you have not set up your hint, you will need to email the My LC Help desk at myLChelp@lakelandcollege.ca for assistance. 

The help desk email account is monitored during college working hours - typically Monday to Friday from 8:15 am to 4:30 pm.  It may take 24 hours to respond to your request.

Look for the 3 dots in the top right corner of your screen.

Click on the dots, then choose sign out from the drop down menu.

Then close out all browser windows. This is especially important if you are using a shared computer in a computer lab or the library. Closing all the windows and the browser help protect your personal data.