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D2L

Online Technical Support

Contact Us

Lakeland College
General Inquiries
 hello@lakelandcollege.ca
 1 800 661 6490
 

D2L Brightspace is Lakeland College's learning management system. More simply, D2L is a place for learning.

Each course has its own D2L shell, where instructors may upload course notes, provide spaces for assignments, quizzes and grades, and offer other important resources for the class.

D2L is used by most programs — on campus students and online courses, dual credit, continuing education, pesticides certification, and even most of our trades apprenticeship programs use D2L. However, if you're enrolled in carpentry or electrical, you'll be using the Mobius system.

Before you sign in, do a systems check. It's recommended that your browser be up to date.

Note: Your D2L account won't be available until your course starts. If you're a full-time, on campus student, your account will be available after registration day.

 

Logging in

Full-time students 

Use the EDU button if you're:

  • a full-time student
  • an online student

Single sign on (EDU)

Other D2L users

Use the Non-EDU button if you're:

  • staff
  • apprenticeship (except carpentry/electrical)
  • a dual credit student
  • a continuing education student
  • pesticides

D2L Sign on (Non-EDU)

Resources

EDU students use their full email as their usernames (firstname.lastname@edu.lakelandcollege.ca).

If you have a common name, for example Anna Jones or Michael Smith, you may also have a number added to the prefix.

Your first-time password is LLC!####. The 4 numbers are the last 4 digits of your student ID.

If you have a problem signing in the first time contact our IT department by emailing client.support@lakelandcollege.ca. To get your username or change your password, visit the IT department on your campus with your photo ID.

Please note: Your instructors recommend you use your Lakeland edu email address for all college-based communications. Check out all the benefits of your Lakeland edu email.

Before you sign in, please do a systems check.

This is to make sure that your browser is up to date and that your device supports JavaScript and cookies.

If you're a new student, your D2L account isn't active until your course starts. For full-time students, that's usually after registration day.

You can access D2L via:

  • laptop, tablet or mobile device
  • the Brightspace Pulse app - available from the Apple store or Google Play

D2L has 24/7 support for all technical issues with D2L except assisting with EDU — please see IT for password help.

Visit Lakeland D2L help or phone the toll-free line at 877 325 7778.